Lyse, one of the largest energy and communications companies in Norway, is a pioneer in customer-focused innovation. 

In order to impress clients and deliver flawless experiences for upcoming generations, Lyse decided to update its mobile consumer business using the cloud-native, software-as-a-service (SaaS) platforms from CSG®. Lyse may proactively enhance services, simplify products, and boost business expansion while preserving long-term cost effectiveness by embracing cloud computing. With an eye toward the future, Lyse is well-positioned to raise the bar for customer experience in the Norwegian telecom sector.

By utilizing CSG Ascendon, a market-leading AWS cloud-native revenue management platform, and CSG's pre-integrated, top-notch customer engagement capabilities, Lyse will accelerate its growth with agility and intelligence. Lyse can effortlessly integrate products, adjust in real-time to the specific requirements of every user, and create customer journeys that improve the brand experience thanks to CSG's end-to-end solutions. These enhancements result in seamless customer self-service throughout all touchpoints and facilitate the consumer's ability to understand the value of the services they are purchasing.

According to Jan-Erik Hvidsten, SVP of Technology at Lyse, the company's partnership with CSG was a crucial step toward revolutionizing its service offerings and broadening its market reach. Lyse was convinced that by utilizing CSG's cutting-edge SaaS solutions, they would be able to develop the company and continue to provide its mobile clients with unmatched value for years to come. They would change things together.