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Private Equity Wants to Take Over the US Healthcare BPO Boom


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Private equity

A 60–70% interest in Texas-based Access Healthcare, valued at $1.4–1.5 billion, is up for purchase by Advent, Blackstone, Carlyle, and Hillhouse. Final conditions will be announced when offers are submitted by the middle of December.

According to persons familiar with the situation, some of the largest buyout firms, including Advent International, Blackstone, and Carlyle, is vying for a majority share in Texas-based healthcare BPO Access Healthcare. A substantial bid is also being made by Hillhouse Investment, which in September just lost to EQT for a similar US-focused company, GeBBS.

By the middle of December, all of these companies are expected to make non-binding offers for 60–70% of the business, with a valuation of $1.4–1.5 billion. According to the persons named, further rounds of discussions are anticipated to determine the share sale's amount.

Founded in 2012 by Indian serial entrepreneur and venture financier Anurag Jain, Access Healthcare is a privately held company with 20 worldwide delivery locations spread across nine cities in the US, the Philippines, and India.

Hospitals, healthcare systems, physician groups, medical billing businesses, health plans, and specialty revenue cycle management (RCM) software and services companies are among the clients of Access Healthcare. According to the firm website, a staff of more than 27,000 assists clients in improving administrative, financial, and clinical outcomes as well as redefining revenue cycles. According to the website, it handles over 400 million transactions yearly, serves 500,000 physicians, and handles $120 billion in claims.

Carlyle, Hillhouse, and Blackstone did not respond. Questions were not answered by Advent or Access Healthcare.

In addition to Jain, additional investors in Access Healthcare include Ross Perot Jr. and former Dell Services (Perot Systems) executives. A minority share in the business is also held by Athenahealth, a cloud-based software provider that offers solutions for physician groups and health systems.


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