RightCrowd and ServiceNow Join Forces to Unify Physical and Digital Security with AI

Partnership brings physical identity and access management into ServiceNow’s AI platform, helping enterprises streamline security, boost compliance, and reduce risk.

Today, RightCrowd announced that it has partnered with ServiceNow Build to provide the ServiceNow AI Platform with physical identity and access management (PIAM) capabilities. Through the partnership, RightCrowd is able to offer ServiceNow clients its proven PIAM experience with some of the largest companies in the world, helping organizations in combining digital and physical security management into a single enterprise platform.

The increasing challenge organizations encounter in maintaining physical access control systems independently of their IT service management workflows is addressed by this partnership. Organizations can streamline security operations across their enterprise, enhance compliance visibility, and lower operational complexity by combining RightCrowd's PIAM capabilities with ServiceNow's workflow automation and AI platform.

According to Darren Bain, VP of Strategic Initiatives at RightCrowd, the company has over 20 years of knowledge in providing PIAM solutions and has realized that they have to work with an organization's current systems and environment rather than just adding another application to their stack. As the operating system for organizations and their Unified Employee Experience, ServiceNow has grown to be a dominant force, and this partnership allows them to immediately combine physical access capabilities into that ecosystem.

They're helping organizations in advancing their digital transformation by combining physical and digital security operations, lowering manual processes and associated risks, and facilitating quicker, more informed security choices through the integration of RightCrowd's PIAM expertise with the ServiceNow AI Platform. By revolutionizing how businesses handle access and security throughout their whole operations, this partnership creates genuine financial benefit.