What happens when AI moves beyond answering network questions? Zayo's Agentic Networking allows approved agents to investigate issues and take actions.

Zayo has launched agentic networking for its DynamicLink platform, allowing approved enterprise AI agents to understand network conditions, use authorized tools and perform selected network actions under defined controls.

The move marks a change in how Network as a Service (NaaS) can be used. Earlier NaaS models mainly gave businesses software-based visibility and self-service control over infrastructure. Zayo’s new approach brings those network capabilities into the AI systems enterprises already use to manage applications, cloud environments and business operations.

Why is Zayo bringing AI directly into networking?

Zayo introduced DynamicLink in September 2025 as a new approach to software-defined networking. As the platform reaches its first year in production, the company says it is adding the industry’s first production Model Context Protocol (MCP) server built specifically for networking.

The MCP server provides a governed connection between approved AI agents and network tools. Businesses can decide what information an agent can access, which tools it can use and what actions it is allowed to perform. Automation remains subject to enterprise controls and human oversight.

“This combination creates a way for approved AI agents to understand what is happening across the network, access network tools and execute authorized actions,” said Chris Ranalli, Chief Revenue Officer for Enterprise at Zayo.

What could Agentic Networking actually do?

The technology is designed for practical network operations rather than simply answering questions. AI agents can help establish cloud-to-cloud connectivity, investigate network performance and coordinate connectivity across multiple cloud environments. They can also gather information from network, cloud and application environments to help identify performance problems and recommend possible next steps. For unusual network activity, agents can surface relevant context and suggest actions for engineers to review.

Where organisations provide permission, agents can also invoke authorized DynamicLink tools to carry out approved network or security changes. This could reduce the need for engineers to move between several systems for routine tasks. Zayo believes the approach could be particularly useful for retail, financial services, healthcare, media and entertainment companies dealing with increasingly complex and data-heavy environments.

Will AI replace network teams?

Zayo’s Agentic Networking is being presented as a solution that helps the network team rather than removing human authority. Max Clauson, SVP of Network Connectivity at Zayo, said enterprise AI will increasingly be judged by what it can responsibly accomplish across the systems running a business.

The company expects the technology to reduce routine coordination work while allowing network professionals to spend more time on complex decisions and oversight.

As Business Fortune observes, Agentic Networking could push NaaS beyond self-service control toward governed, AI-assisted network operations. As enterprise AI becomes more capable, networks may increasingly become an active part of automated workflows, with businesses setting the boundaries while AI handles more operational work within them.

FAQs

What is Agentic Networking?

Agentic Networking allows approved AI agents to understand network conditions, access authorised networking tools and perform permitted actions under enterprise-defined controls.

What is Zayo DynamicLink?

DynamicLink is Zayo’s software-defined networking platform introduced in September 2025 for providing self-service network control and visibility.

What is the role of MCP in Agentic Networking?

The Model Context Protocol server provides a governed way for approved AI agents to interact with networking information and tools.

Can AI agents make network changes automatically?

They can execute authorised actions where an organisation has provided the required permissions and controls. Human oversight remains part of the model.

Which businesses could benefit from this technology?

Zayo highlights retail, financial services, healthcare, media and entertainment as industries that could benefit from more automated network operations.