Roots Automation launches Bevaya, a new AI agent platform for insurance, powered by InsurGPT to simplify underwriting, claims, and policy workflows.

Roots Automation, Inc. has introduced Bevaya, a new AI agent platform designed specifically for the insurance industry. Roots Automation launches Bevaya AI marking a major shift for the company as it replaces its earlier Roots platform and moves forward under the Bevaya brand. The goal is to help insurers manage complex tasks like underwriting, claims, and policy servicing in one connected system.

Why did Roots Automation rebuild its platform

The company says the insurance industry has outgrown traditional automation tools. Over the past seven years, it has completed more than 115 production deployments across major insurers, brokers, and TPAs, including some of the largest global players. This experience pushed the team to redesign its system for scale, speed, and accuracy.

Chaz Perera, CEO and Co-Founder, explained that insurance professionals often spend too much time on repetitive tasks that technology should handle. Bevaya was created to change that by reducing manual effort and improving decision-making speed.

What makes Bevaya different from earlier AI tools

At the core of Bevaya is InsurGPT, a set of specialized AI models trained on more than 300 million insurance documents. This helps the system understand insurance language and workflows with higher precision.

Key capabilities include:

  • Pre-built AI agents for underwriting, claims, and policy servicing

  • Multimodal document reading, including images, scans, and diagrams

  • AI Assistant that answers questions and builds workflows in plain language

  • Insight summaries from emails, documents, and case files

  • Work item tracking for full visibility and audit control

  • Built-in governance with role-based access and version control

The system also includes a human-in-the-loop review feature, allowing experts to validate AI outputs using a visual highlight tool.

How does Bevaya connect with existing insurance systems

Bevaya is designed to fit into current enterprise setups rather than replace them. It integrates with tools like Guidewire, Outlook, and SFTP, along with custom APIs. It can send structured data back into existing systems and trigger actions based on business rules. Teams also receive alerts through email, Slack, or Microsoft Teams when attention is needed.

A shift from automation to agent-driven intelligence

With Bevaya, Roots Automation is moving beyond basic automation toward agent-driven workflows that can think, act, and collaborate with humans practically. The platform also brings together automation, governance, and document intelligence in a single system.

As Business Fortune observes, Bevaya signals insurance technology with fewer manual workflows and more intelligent systems that adapt to complex, changing data. As adoption grows, AI agents may become standard across underwriting desks, claims teams, and policy operations, reshaping how the industry handles growth and risk.