SAP is the first customer to use its own technology to manage Mercedes-Benz's fleet of vehicles in Germany. Mercedes-Benz is using SAP solutions to digitize its omnichannel buying experience.
Mercedes-Benz and SAP have been longtime collaborators, and they have a history of exchanging knowledge to gain a competitive edge. The fleet management program is based on the shared business philosophies and product roadmaps of the two organizations.
By 2025, Mercedes-Benz intends to sell 25% of all new automobiles online and has committed to moving all of its B2B business to digital platforms. SAP Commerce Cloud was chosen by the organization to assist in achieving this goal. It will produce a composable commerce portfolio that is future-proof and built to reliably support the business's digital strategy, providing a uniform offering across various markets. Additionally, it will shorten time-to-market and streamline procedures.
It's very easy for a SAP employee to order a business electric vehicle (EV). Employees may order the desired EV straight from the Mercedes-Benz online catalog by using the guided buying feature in SAP Ariba solutions, saving them time and effort compared to conducting manual research and corresponding with the auto dealer. Within SAP's predetermined parameters, they can select the features they desire, including vehicle make and model, color, and equipment packages.
The EV data that is collected also has a huge convenience factor. Within a test program, the digital twin will track mileage automatically for specific electric vehicles in SAP's fleet. Every time a driver recharges, they won't have to manually enter the miles, and SAP can use this information to manage the fleet more effectively.
