ConnectWise introduces novel innovations in Asio platform, including robotic process automation

In today's keynote address at IT Nation Connect, CEO Jason Magee of ConnectWise—the world's foremost software company committed to the success of IT solution providers (TSPs)—described the development and prospects of the company's Asio Platform.

ConnectWise's Robotic Process Automation (RPA) service, which uses hyper-automation to make it easier to create, deploy, and manage software robots that mimic human behavior when dealing with digital systems and software, is one of the most innovative offerings. With its recent release on the Asio Platform, ConnectWise RPA seeks to assist TSPs in overcoming client obstacles and cutting labor expenses at the same time. 

ConnectWise has been working to provide more innovation to TSPs more quickly for the last five years. As the only flexible platform that offers TSPs access to top-notch innovation and allows them to expand with it, the ConnectWise Asio Platform has developed over time. Users can accomplish more with less thanks to the unified platform experience, which offers a single pane of glass, robust process automation, and simple end-user access management. This facilitates critical decision-making, boosts productivity, and allows IT teams to take advantage of new features, such as RPA services. 

With integrated artificial intelligence (AI) and machine learning (ML), including OpenAI-powered help desk chat, ConnectWise RPA significantly improves technician workflow efficiency. This drastically cuts down on physical labor, offering a chance to generate income if sold separately or in conjunction with professional services, in addition to cost savings.