A business that supports others in utilizing technology and smart work practices is crucial since it improves accuracy, speed, and cost. Without them, companies struggle with digital adoption and scalability, face inefficiencies, skill shortages, and outmoded processes. SPS Holding AG contributes significantly to this sector by assisting businesses with document organization, daily chores, and office operations. In numerous nations, they collaborate with banks, medical facilities, and insurance providers. SPS helps companies stay current and competitive in today's rapidly evolving environment while allowing them to concentrate on their core competencies through the use of more intelligent tools and concepts.

About SPS Holding AG

Headquartered in Zurich, Switzerland, SPS is a recognized technology leader with over two decades of proven expertise in the industry. They have streamlined company processes for clients in over 20 countries with a client-centric approach that is focused on quality and innovation.

A world-class Net Promoter Score of 81 and customer retention rates of 95% are two indicators of their success. Hundreds of clients in banking, financial services, insurance, and healthcare depend on the solutions provided by a diversified team of more than 8,000 experts to increase production and efficiency.

Understanding that operational excellence and long-term success are fueled by the proper strategic outsourcing partner, SPS provides customized solutions through its two main service lines: Technology Business Solutions (TBS) and Enterprise Workplace Solutions (EWS). These services assist companies in changing their operations and prosper in the fast-paced market of today by fusing creativity, knowledge, and adaptability.

Solutions

Enterprise Workplace Solutions

Hybrid Workforce Experience

SPS's Hybrid Workforce Experience services enable your employees to interact more effectively and satisfy clients, regardless of whether they work in-person, remotely, or greet business partners at the workplace. Businesses are looking for the best strategy to deal with the issues of quick changes, a competitive labor market, and rising employee expectations because the smart hybrid workplace is here to stay. A developing approach is necessary to close the gap between businesses and employees. Whether your workers are working remotely or on-site, SPS services offer a connected office that promotes improved support and collaboration.

SPS enhances your competitive edge by creating an environment that satisfies workers' needs, boosts output, and makes for a smooth experience. By providing services like digital mail systems, smart lockers, desk reservations, virtual reception, and hospitality, they foster a positive work atmosphere where employees may perform at their highest level.

Enterprise Business Support

Administrative resources are frequently overworked and neglected as businesses strive to change and adapt to shifting market conditions, which restricts the plan's ability to grow and results in costly delays. SPS is your reliable partner at work, providing management and control over crucial administrative and operational duties that hinder flexibility and cause stagnation.

Supply chain management, cost center reporting, expense management, database connection, and records management solutions are just a few of the administrative duties that are covered by SPS services. With scalable services that adjust and change as much as your business needs, they help you stay ahead of the curve.

Technology Business Solutions

Banking, Insurance, and Financial Services

SPS services for financial service providers, banks, and insurance firms improve operational efficiency and have a favorable effect on your company's performance. Your consumers are more satisfied, and your personnel gain from more efficient procedures.

The main issues facing the financial industry today are growing regulation, fresh competition, and the digital consumer experience. You need the proper partners and an optimized process design to thrive in this cutthroat environment. SPS offers comprehensive outsourcing solutions that meet the needs of banks, insurance companies, and financial service providers.

SPS manages cross-channel master data in your core systems and provides financial service providers, banks, leasing firms, and insurance companies with comprehensive onboarding and compliance services (like KYC).

Data and Business Process Management

Many companies make significant investments in digital transformation initiatives in order to provide automated consumer interactions and real digital client experiences. The results of these programs are frequently constrained by issues like a lack of experience or unwillingness to change. Through the transformation of your client-business relationship, SPS may help you gain a competitive edge. Increase turnaround times with smooth client experiences while adhering to legal and regulatory regulations and safeguarding sensitive data.

SPS oversees the complete data process, from collecting and organizing documents and information to sorting, confirming, and improving it, to manage both organized and unstructured data. Along the way, they also support decision-making, apply business logic, and keep track of important data.

SPS improves the efficiency of your processes. Their primary area of expertise is handling transactions such as customer onboarding, address modifications, terminations, mutations, and revisions of any master data. Their highly skilled team handles your business operations with guaranteed SLAs and KPIs while working around the clock onshore, nearshore, and offshore on your core business systems. 

“We understand that choosing the right strategic outsourcing partner is critical to driving operational excellence and achieving long-term success.”