Deloitte and Salesforce strengthen their 15-year partnership to enhance AI-driven solutions with Agentforce.

Salesforce and Deloitte have been assisting thousands of clients with their most difficult business problems for the past 15 years. This new growth builds on an existing partnership and technology and service complement. By utilizing Salesforce's unified platform, which integrates Agentforce, Data Cloud, and Customer 360 Apps, and Deloitte's AI expertise and extensive industry knowledge, the companies can offer scalable agentic AI capabilities and generate substantial commercial value.

Salesforce's Agentforce is a digital labor platform that integrates reliable, self-governing AI agents into daily tasks. Deloitte's Agentforce helps businesses deploy a digital workforce to enhance customer success and organizational efficiency in combination with human workers. Deloitte and Salesforce will work together in several ways by utilizing AI's strategic value.

Deloitte's industry and sector expertise, which dominates the market, will enable Salesforce to develop high-value agentic solutions that would secure front-office operations for its global clients in various industries.  In addition, Deloitte has determined that Agentforce can be used to develop the most advanced solutions, such as Relationship 360 (R360), to support and empower sales and client relationship management activity. Salesforce and Deloitte will also work together to deploy Agentforce solutions to improve the efficiency of Salesforce in running its operations globally.

The Rise & Certify Program, which Deloitte and Salesforce created together, has produced more than 61,000 Salesforce certificates worldwide. This milestone demonstrates Deloitte’s commitment to excellence and continuous investment in AI trained staff in order to equip businesses with the how to proceed with innovation and growth.