Top 10 IT Service Providers 2020


Manawa: Transforming Businesses with Reliable IT Solutions

Business Fortune

In today’s fast-paced technological era, businesses must adapt to stay competitive. The need for digital transformation is no longer a choice—it’s a survival mechanism. Organizations that embrace emerging technologies often find themselves at the forefront of innovation, efficiency, and customer satisfaction. However, many businesses remain hesitant, despite the evident benefits.

Enter Manawa, a leading Southern Ontario IT services provider, dedicated to empowering businesses with cutting-edge IT solutions. Since 2008, Manawa has partnered with small and medium-sized enterprises (SMEs) to foster growth, enhance productivity, and future-proof operations. Their enterprise-level services are tailored to meet the unique needs of each client, providing an unparalleled edge in the digital economy.

The Heart of Manawa: A Commitment to Empower and Inspire

Derived from the Maori word for "heart," Manawa embodies its name by inspiring and empowering businesses to achieve their full potential. The company’s philosophy is rooted in delivering enterprise-level services at costs suited to small businesses, ensuring technology works as a growth enabler rather than a hurdle.

Manawa’s approach is simple: they succeed when their clients succeed. This unwavering dedication is reflected in their personalized, client-centric IT strategies. With a focus on delivering state-of-the-art solutions, Manawa offers round-the-clock service, highly trained experts, and a satisfaction guarantee—ensuring clients feel confident and supported every step of the way.

Elevating Businesses with Comprehensive IT Services

Manawa stands out as a one-stop solution for IT services in Toronto. Their offerings cater to businesses of all sizes and industries, emphasizing reliability, flexibility, and cost-effectiveness.

A Tailored Suite of Services

Manawa provides a range of services designed to address the unique challenges faced by SMEs:

  • Managed IT Services: Full Fixed Fee (FFF) plans include essential services such as 24/7 support desks, advanced cybersecurity, cloud management, and business continuity strategies, all bundled at a predictable monthly cost.
  • On-Demand Support: For businesses with existing IT teams, Manawa’s Point of Contact (PoC) model supplements internal capabilities with additional expertise and resources, ensuring smooth operations.
  • vCIO Expertise: Manawa’s Virtual Chief Information Officers bring over a decade of industry experience to provide strategic leadership, comprehensive reporting, IT roadmaps, and operational enhancements.

Strategic IT Consultancy

Manawa’s vCIOs deliver executive-level guidance tailored to the evolving needs of the business landscape. Services include:

  • Thorough IT assessments
  • Executive summaries and reports
  • Strategic roadmap development
  • Future-proofing operations
  • Optimizing IT investments for maximum returns

With these solutions, Manawa helps businesses navigate complexities, scale operations, and achieve long-term success.

A Culture of Transparency and Flexibility

Manawa believes in building trust through transparency. Their contracts feature a 90-day early termination clause, giving clients the freedom to evaluate their services without long-term commitment pressures. This client-first approach has cemented Manawa’s reputation as one of Toronto’s most dependable IT service providers.

A Vision for the Future

Manawa’s team consistently innovates to offer businesses a technological edge. They blend advanced solutions with practical insights, fostering seamless communication, efficient workflows, and robust security protocols. Their dedication to growth, collaboration, and customer satisfaction ensures that every client is equipped to thrive in a competitive market. Manawa is more than just an IT services provider—it’s a growth partner for businesses navigating the challenges of the digital age. By delivering tailored solutions, expert guidance, and unwavering support, Manawa ensures its clients stay competitive, secure, and future-ready.

The Driving Force: Matthew Held

At the helm of Manawa is Matthew Held, co-founder and CEO. A visionary leader with a deep understanding of the IT landscape, Matthew has guided the company since its inception in 2008. His commitment to excellence, paired with a passion for empowering businesses, has been instrumental in shaping Manawa’s success. Under his leadership, the company has grown into a trusted partner for SMEs across the Greater Toronto and Hamilton Area (GTHA).

"At Manawa, we don’t just solve IT problems—we create opportunities for growth, innovation, and lasting success."


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