Healthcare professionals must continually manage patient records, test findings, and referrals in a secure and timely manner. Old paper fax machines, which are incredibly slow and prone to errors, are still used in many clinics and hospitals. This is where Concord Technologies comes in to solve these challenges in the healthcare sector. They have developed intelligent cloud-based solutions that handle the sorting for staff members. This allows medical teams to spend more time on patients rather than battling paperwork. Furthermore, its technology quickly notifies the right people of crucial information. Healthcare would continue to be a disorganized, costly disaster in the absence of this kind of assistance.

About Concord Technologies

Concord is at the leading edge of developing and implementing new AI technologies that will assist with data extraction from papers and fax communication management. The company was founded on the simple concept of improving business and patient results by making the interchange of vital information safer, dependable, and easily available. The company began as a small Seattle-based enterprise and has expanded over the past 25 years to become a leading supplier of secure document exchange systems, with some of the biggest healthcare institutions worldwide relying on it. They are now in charge of sending and receiving millions of documents every day and assisting businesses in converting the unstructured information contained in those papers into structured information that enables well-informed decision-making.

Concord Technologies stands at the forefront of delivering secure document exchange, smart document processing, and seamless interoperability solutions tailored for healthcare organizations, insurance payers, and other tightly regulated industries. For over two decades, Concord's digital health network has reliably, precisely, and safely sent and received billions of private documents containing important patient data. Today, the firm processes more than 5 billion pages of protected data annually. The company is also renowned for its industry-leading applications that assist its clients in managing and expanding their businesses, as well as its best-in-class creation of new artificial intelligence technologies, such as Concord's Practical AITM approach to resolving the most prevalent administrative issues in the healthcare sector.

In 2023, Concord purchased Biscom, forming a dominant force in the sector that transmits and receives over 5 billion pages of protected health information annually. By acquiring Opero, a business that offers Salesforce solutions for information transmission and reception within the Salesforce ecosystem, we increased our capabilities in 2024.

Services

Implementation Services

The highly skilled Client Implementation Project Managers at Concord collaborate closely with your stakeholders, your Concord Account Executive, and your Sales Engineer to facilitate a seamless transfer to Concord's solutions and ensure that your staff and systems are ready for launch.

• Your Customized Implementation: Your present environment's specifics, problems, app dependencies, and important success metrics are gathered and recorded. Follow-up conversations help to maximize operational performance, streamline current processes, and confirm that the Concord solution fits with your current workflows.
• Experienced Implementation Project Managers: The Concord team coordinates and leads training, keeps in touch with the porting team, manages information sharing amongst stakeholders, ensures that the correct documentation is filed, and much more. Their goal is to make the process of implementation as easy and painless as possible.
• Single Point of Contact: Concord assigns you a single point of contact who will assist you with any needs you may have, including administrative and user training and support, until your Cloud solution is operational.

On-Premise to Cloud Migration

Concord’s three-step implementation process is carefully designed to be efficient and deliver a smooth, disruption-free transition.

• Understanding Your Processes: The Concord team spends time learning about your current workflows, app dependencies, and processes.
• Customizing a Solution: They use Concord's extensive range of APIs and integrations to let their solutions engineers create a solution that works for your company.
• Executing the Plan: The Concord implementation team collaborates closely with your team to make sure they are comfortable and effective during the whole process.

Concord Technologies is the leading provider of secure Cloud Fax that complies with HIPAA regulations for enterprise-level businesses and major healthcare facilities. Concord's Cloud Fax professionals have helped thousands of customers move to the cloud and eliminate costly on-premise fax servers.

Chris Moore | Founder & Chairman

In 1996, Chris established Concord Technologies to create a business that prioritizes creativity, empathy, and curiosity. Chris's enthusiasm for solving problems for the healthcare industry led him to expand Concord's leadership team by bringing in experts with a plethora of healthcare, technology, data science, and finance backgrounds and forming collaboration with Excellere Partners. These investments have resulted in partnerships with payers, other healthcare executives, and premier university centers. These leaders are keen to discover cutting-edge solutions that use their data to enable better, faster decisions regarding operations and patient care.

“We’ve built a team of healthcare and technology experts who understand the unique administrative challenges you face and have created the future-proofing solutions you need to positively impact your business.”