20 Best Workplaces of the Year 2022


Apps Associates: An enterprise application services leader with a customer-first focus

Business Fortune

Apps Associates is a prominent enterprise application consulting services provider with a customer-centric approach. For more than two decades, decision makers have relied on Apps Associates for end-to-end strategic counsel, system integration, and the services needed to solve their most complex business and digital transformation challenges—leveraging extensive expertise in data and analytics, application modernization, automation, digital systems, operations, and change management. Apps Associates provides a wide range of services, unwavering dependability, and outstanding agility that increase ROI. Apps Associates is a trusted partner for managing key business needs, including strategic consulting and managed services for Oracle, Salesforce, integration, analytics, and multi-cloud architecture.

Apps Associates was created in 2002. It is a firm known for its expertise, ideals, history of innovation, and unwavering dedication to its clients and workers. Apps has the variety of services and size to make an impact while always giving each customer the attention they need. Apps now employs over 1350 people and has an excellent track record of client retention. Apps was created on the principles of customer partnership, trust, value, innovation, and continual development. Apps distinguishes itself through its consistent delivery excellence and client service.

Advisory Services

Apps was founded to deliver value and advise before digital transformation begins. It collaborates with its customers on a wide range of advisory services. Counsel considers people who are just starting out and need help gathering and documenting business requirements, as well as choosing the best business systems to consider and evaluate. Others have previously deployed a business system but wish to improve their users' experiences.

No matter where you are on your digital transformation journey, apps may help you make sense of the current situation, plan a strategically aligned way forward, and accelerate your progress to the future state. Apps collaborates with its customers' teams to identify not just the pain points in present business processes, but also the future business requirements that must be satisfied in order to achieve business objectives efficiently. During this assessment, Apps will also analyze the present configurations of business systems and compare the implementation to best practice configurations seen across its portfolio.

Once the evaluation is completed, Apps will provide solution recommendations based on discovered gaps and possibilities to solve pain points affecting immediate and long-term planning objectives. Depending on the maturity of the current business application stack, recommendations may include finding the correct software to review that fulfills the business needs, assessing a difficult implementation, or even places where change management might improve user adoption.

Apps can also help with software selection services such as RFP development, vendor discovery, RFP process management, and scoring systems for measuring business user feedback. Apps, with strong contacts across the system integrator industry and numerous software platforms, helps customers select the proper partner to assist with software implementation and even support vendor negotiations to secure the best pricing and contract conditions available.

Core Business Operations

At this stage of digital transformation, Global Design customers have often chosen business systems software to implement, but they require more detail on how the software will particularly perform to support the intended end result of the implementation—this is where apps can assist. Apps suggest that clients participate in a global design phase prior to implementation.

This step provides for a thorough examination of the standard system functionality and business processes in order to better comprehend system capabilities. Apps also creates the necessary interfaces, master data management, data conversions, extensions, reporting, and change management requirements, with a focus on process change, people concerns, communication, and training to ensure successful deployment.

Apps business process engineering services can assist customers in defining procedures prior to any business system review and assessment by establishing a baseline using these five key best practices:

  • Customer Needs: The business process needs to be planned to enhance client satisfaction and facilitate doing business with your company.

  • Core Processes: In addition to identifying opportunities for all parties requiring access to data processing efficiently, the business process should also identify the roles and individuals needed to support the process's execution.

  • Cross-Functional: The business process should be structured to benefit the entire corporation, not just one department. Designing the optimal order management system for customer service users may require additional effort in downstream and upstream processes such as sales quoting and accounts receivable.

  • Organization Impact: The best process design will only be effective if the people follow it. A new business process must take into account the influence on those executing the duties as well as risk mitigation measures.

  • Execute and Track: Make sure the new process can be implemented effectively by the business users, and monitor the metrics for improvement after the new solution is implemented.

Adrian King, CEO

"Bringing over 20 years of expertise in harmonizing business and technology objectives, Apps Associates collaborates seamlessly with your organization."


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