After Google Cloud accidentally deleted the $125 billion Australian pension fund's private cloud account, over 500,000 UniSuper members were unable to access their accounts.

There was much fear and irritation as a result of the weeklong outage. Service restoration began on Thursday, but investment balances may take time to display accurate numbers. Google Cloud accidentally deleted the private cloud account of an Australian pension fund worth $125 billion. As a result, over 500,000 UniSuper members were unable to access their accounts. Many people were upset and worried about the week-long outage. Service restoration began on Thursday, but it may take a while for investment accounts to display the correct amounts.

UniSuper's subscription was cancelled, but the regional redundancies prevented data loss and outages. UniSuper maintained backups with a different supplier. The company moved a large part of its operations to the Google Cloud Platform in 2023, after distributing workloads between Azure and internal data centers. Many people who depend on technology to secure their data are quite concerned about these disruptions. Executives from UniSuper and Google contacted the impacted members to ease their fears due to the seriousness of the matter. UniSuper CEO Peter Chun and Google Cloud global CEO Thomas Kurian stated that no personal information was compromised in an incident, expressing deep regret for what happened.

They expressed their severe frustration and disappointment over the outage. They said that no personal information was exposed and blamed the outage on a bug in Google's cloud service. According to the statement, UniSuper had backup plans with a different service provider. UniSuper and Google Cloud have improved their ability to complete the restoration thanks to the backups, which have also minimized data loss.