Cybersecurity is often framed as a race between attackers and defenders. For OPSWAT, the better approach is to prevent the threat from getting through in the first place. The cybersecurity company has built its business around protecting critical infrastructure and securing the files, devices and data moving through sensitive environments. Its philosophy is summed up in a simple line: “Trust no file. Trust no device.” 

About OPSWAT

Founded in 2002 by Benny Czarny, OPSWAT began as a one person startup in a San Francisco apartment and has grown into a global cybersecurity company serving enterprise and government customers in more than 100 countries, according to the company. Its focus today stretches across IT, operational technology, cloud and cross-domain environments, with prevention sitting at the center of its approach. 

A Different Way to Think About Cybersecurity

The thinking behind OPSWAT is straightforward: detecting a threat is important, but detection alone is not always enough. The company argues that security systems should take steps to prevent malicious content from reaching its destination.

That idea is reflected in the company's MetaDefender platform. Rather than relying on a single security technology, MetaDefender brings together multiple capabilities designed to scan, sanitize, verify and control data before it moves further into an environment. 

One of the technologies at the heart of the platform is Deep CDR™ (Content Disarm and Reconstruction). OPSWAT says the technology reconstructs files while removing potentially dangerous content and scripts. MetaDefender also includes multiscanning, file-based vulnerability assessment and Proactive DLP. 

The company says its solutions are used in critical environments, including energy, defense, transportation, finance and government. It also reports that 98% of U.S. nuclear power facilities trust OPSWAT for cybersecurity and compliance. 

Products and Solutions

OPSWAT's product portfolio is broad because the risks facing a modern organization rarely come from just one direction. Its MetaDefender platform covers areas including file security, storage security, cloud security, supply chain security, network detection and response, removable media protection, secure access, email security and managed file transfer. 

The portfolio also extends into operational technology and cyber-physical systems, cross-domain security, data diodes and security gateways.

OPSWAT also has solutions aimed at cloud environments and software supply chains. Its technology portfolio includes AI capabilities, threat intelligence, sandboxing, file-type detection, vulnerability assessment and other security technologies intended to strengthen its prevention-first model. 

The company's approach is not limited to products. It also develops solutions for specific industries and use cases, including government, defense and intelligence, energy, finance and manufacturing.

Services Designed Around the Customer

OPSWAT's services are built to support customers throughout the product lifecycle rather than ending when a technology is deployed. The company describes its model as covering onboarding, deployment, support and training. 

Technical Account Management is one part of that model. It includes accelerated onboarding, customer success planning, account health reviews and ongoing alignment between a customer's needs and the product roadmap. The goal is to give customers a technical partner as they work through their security requirements. 

Professional Services takes a more hands-on role in deployment. OPSWAT says its teams can help deploy services, implement product features, establish alerts and notifications, configure reporting and provide structured project documentation. 

For organizations looking to test their defenses, OPSWAT also provides penetration-testing services. These include web application and API security assessments, authentication and session-management testing, secure file-upload testing, injection testing, role-based access-control testing and examination of exposed administrative panels. 

Another option is Managed My OPSWAT, which combines implementation, monitoring and reporting with customer support. This gives organizations a more integrated way to manage their OPSWAT environment. 

Support and Training

Cybersecurity tools can be powerful, but their value depends heavily on how well teams understand and use them. OPSWAT therefore puts considerable emphasis on support and education.

The company offers 24/7 customer support through My OPSWAT, including an AI chatbot, live-agent chat, case management and phone support. Different support plans are available depending on an organization's requirements. 

Training services cover areas such as deployment, administration, troubleshooting and product adoption. Courses can be delivered online or onsite with tailored curricula and hands-on sessions available. 

OPSWAT Academy extends that educational effort beyond individual customers. The company says its academy has more than 456,000 registered students and more than 268,000 certified students, with courses focused on cybersecurity, critical infrastructure protection and OPSWAT product administration. 

OPSWAT has built its identity around a clear cybersecurity philosophy: prevention should come before compromise. From MetaDefender and its file-sanitization technologies to services covering deployment, testing, support and training, the company is positioning itself as more than a provider of individual security products.

Its focus on critical infrastructure also gives the business a distinctive place in the cybersecurity market. As organizations move more data between cloud, IT and operational environments, the challenge is no longer simply identifying suspicious activity. It is making sure potentially dangerous files, devices and data are dealt with before they become a problem. That is the space OPSWAT is designed to address.

Benny Czarny | CEO, Founder and Chairman of the Board

“Our goal is to prevent malware and zero-day attacks. We believe that every file and every device poses a threat and that threats must be addressed at all locations at all times—at entry, at exit and at rest.”