30 Smartest Companies of the Year 2020
Business Fortune

Founded in 2003, KServe BPO Private Limited has steadily built up a reputation for being a Business Solutions Provider. With over 50 years of combined experience and an expert workforce of 150, KServe offers a wide array of consulting and business services to clients both within India and abroad. Start to Now KServe has a state-of-the-art facility of 10,000 sq. ft. in Mumbai and is reputed to be the project management consultant, human resources consultant, and numerous operational services.
The company specializes in providing fit-for-purpose solutions to clients through alignment with business goals and industry benchmarks. With its cutting-edge capabilities, which range across regions such as the UK, USA, Middle East, and Southeast Asia, KServe has been rendering practice-ready freelance business consulting, mergers, and acquisitions consulting, among other areas, and risk management consultancy. With this vast expertise, KServe commands a seamless integration into local and global markets.
Managing Strategies Across a Multitude Of Consulting Domains
KServe encompasses a complete range of services-including project management consulting, business analysis services, and financial consulting services. Their team works hand-in-hand with clients to design ways to optimize operational efficiency and enhance business performance. Through the consultancy services in change management and organizational development, KServe provides businesses with a clearer insight on how to work around their current growth and transition phases.
As trusted strategic partners in business strategy development, KServe provides actionable insight into how organizations can learn to align with market trends and technological advancements. A holistic approach to business consulting guarantees that organizations experience not only proactive processes but best usage of resources, thereby yielding better profit margins. Management consulting to small businesses is by setting up the specific management consulting framework that would work for them, flexible enough to allow scaling into the future and also for lifetime success.
Heading Client-Centric Services
KServe prides itself on the best customer experience management and retention services. As it has evolved with the consumer behaviors, customer loyalty becomes more essential. KServe's commitment to client centricity helps organizations not only manage but also develop customer relationships and brand loyalty through proactive engagement and exceptional service delivery. Their multi-channel help-desk support and follow-up and retention strategies are the factors contributing towards delivering customer experience beyond expectations for long-term sustenance.
KServe's B2B and B2C lead qualification services simplify the lead generation process to help organizations focus on closing high-value business transactions. By handling cold calling, lead nurturing, and appointment setting, KServe allows a company to free itself to focus on sales strategies while still having a highly qualified pipeline.
Transforming Businesses for the Future
KServe BPO is able to deliver value with an impressive operational pedigree and consulting excellence, leading in the trailblazing of business solutions. Whether through project management, risk management, or data-driven strategies, KServe continues to deploy all efforts at helping businesses scale and grow in an increasingly complicated global environment. It is because of its renewed innovative solutions and expert insights that KServe has established itself as one of the players in the world of consulting services, ensuring that companies remain competitive and forward-thinking.
In 2020, as businesses around the globe encountered an unprecedented level of hardship, KServe showed just how much magic can be wrought through strategic, data-driven consulting, earning its rightful place among the smartest companies of the year.
About the Leader
Jhankhana Desai, Managing Director of KServe BPO, has been contributing to the industry through NASSCOM as a Nominated member of SME Council as well as IMC Chamber of Commerce and Industry by chairing the Digital Technology Committee for two consecutive terms.