10 Most Trustworthy Companies of the Year 2021
Business Fortune

Where donuts have different varieties and forms for capturing the hearts of snack lovers around the world-the café is rising up to fame not only because of its offerings. It is within the fundamentals of Epiphany Café that quality meets innovation and community. Founded by engineers Jeths Lacson and Mark, Epiphany Café is more than just a place to grab a coffee and donut but rather it tells a story of passion and purpose.
A Sweet Epiphany: From Engineers to Entrepreneurs
Their venture into making Epiphany Café started because Jeths and Mark, both engineers with a great deal of travel and food in their lives, returned to New Zealand only to find almost no high-quality donuts there. They missed the pillow-soft and flavor-packed donuts that they experienced abroad. It was then that they knew there was a gap in the local market. After several months of trial and error, the guys found out that the best flour for the creation of such donuts is right in New Zealand. That was the epiphany moment.
Drawing on their technical backgrounds, Jeths and Mark made every donut and baked good with exactness and care. The vision did not only stop at making a good pastry, but conceived a cafe experience really close to their people's hearts.
Quality Assurance And Sustainability Change Not Clause
The fact that Epiphany Café is so stridently committed to quality and sustainability is one of its strongest points. Right from the outset the café had to offer only four staple products: donuts, cakes, and coffee, and breads— perfect combinations for a client who needs an easy treat or an easy cafe visit. The difference, however, is in the fact that Epiphany offers healthier options. That is why they've introduced plant-based and low-carb choices on the menu, and their signature 5-in-1 instant coffee, sugar-free, Fair Trade certified. It's all catering to that very real customer desire for health-conscious products without sacrificing taste.
Innovation Meets Culinary Perfection
What makes Epiphany Café different from the other cafés is its integration between technology and great culinary skills. By applying SFIO's new generation Smart-Freeze Technology, the café was able to snap that very link where the freshness is retained even with a growing business entity. It allows the freezing of donuts and cakes for months without really losing that fresh bake-out quality. It also supports the scalability of Epiphany at a rapid pace while at the same time ensuring the same product quality consistency—a challenge faced by most expanding food businesses.
The tech-savviness of Epiphany does not stop at the kitchen. The café boasts an advanced business platform that links its ordering system to the inventory management as well as data analytics. And this not only paves the way for operational superiority but also carries Epiphany to its new frontiers of the Australian, American, and Asian markets.
A Sweet Future Ahead
Epiphany Café in New Zealand is set for international expansion, with its parent company, SFIO, launching new locations in Melbourne and Sydney. The café focuses on healthier options and technological innovation while aiming to become a leading global player in the food and beverage industry. Jeths Lacson, the driving force behind Epiphany, emphasizes quality and sustainability in customer experience. The café's journey from a local bakery to an internationally recognized brand showcases the impact of a strong vision rooted in quality and community, making the world sweeter—one donut at a time.
About the Leader
Jeths Lacson, Chairman & Chief Executive Officer of Epiphany Café