Emapta is a cutting-edge supplier of company outsourcing, assisting clients in locating skilled workers and assembling committed groups in remote locations. It provides services to customers in the US, Australia, New Zealand, Singapore, Canada, and Europe, among other nations. The main business center of the Philippines, Makati, Metro Manila, is home to Emapta's headquarters. Six nations—the Philippines, Colombia, Malaysia, Macedonia, Sri Lanka, and Vietnam—are home to its eighteen offices.

Serving as the company's CEO at the moment, Tim Vorbach launched it in 2010. Here is Mr. Vorbach's response to The Business Fortune's request for an interview.

Highlights from the Interview

Could you please elaborate on the conditions or incidents that resulted in the establishment of Emapta?   

Emapta started because I needed help generating high-quality leads for my business in Australia. I found some good leads through third-party service providers in the Philippines, but I wanted more control over the process, so I decided to work directly with the Filipino team. I moved to Manila and created Emapta, which stands for the first names of my family members. Emapta's customized offshore staffing approach turned out to be very successful, and I realized that it could help other businesses too. Despite starting with just 50 employees, my commitment to revolutionizing outsourcing paid off. Now, Emapta has a team of 7,000 people in 18 offices across six countries. We serve over 700 clients, giving them the tools they need to manage their businesses independently and reach their full potential.

What are the main areas of focus for Emapta as a high-end outsourced provider?

At Emapta, we're experts in offering customized staffing solutions that include nearshoring and offshoring options. This is a quick rundown of the services we provide.

Could you present your solutions to us? What distinguishing qualities do they have?

We provide full support, starting with employing specialized recruiters who are subject matter experts to find qualified applicants, administering skills evaluations, and more. A client is given a dedicated client experience manager upon onboarding, who works with an HR business partner to effectively manage the client's account.

We oversee all customer requirements and customize the solution to meet their unique requirements. This entails personalizing everything, including work shifts and schedules, workstations, computers, and IT setups, in addition to branding their workplaces and other areas.

After the onboarding process, we continue to regularly check in with our clients and establish programs for staff growth and retention. Our strategy entails developing customized solutions that meet the particular requirements of every client in order to guarantee continued success and pleasure.

Enrollment, lawful hiring and orientation of personnel, workspaces and configuration for remote, home, and hybrid work, daily assistance (onsite account managers, payroll, HR, and IT support), and retention initiatives (employee engagement, events, training and development, tools, and innovation) are all included.

Hiring

• seasoned and exceptionally competent senior recruiters (team of 120)
• overseen by a recruitment team head with over 13 years of experience for each function
• Speak with subject matter specialists who assist you in the candidate screening process.
• Choose qualified applicants from a large pool of exceptional talent.

Stats on Talent Attraction

• The Emapta 'view to apply' ratio is 19.69% higher than that of our rivals.
• 86% more views on average per advertisement than the competitors
• 100% more applications on average per advertisement than the competitors
• Each month, 70,000 average applications are received, reaching 2 million job seekers.

Which industries do you serve clients in? Could you share with us one or two client success stories that highlight particular difficulties they faced and how Emapta's solutions helped them succeed?

We serve all business sizes and sectors. The majority of justifications for outsourcing consist of:

1) Cost savings: The salary of an offshore or nearshore talent is often 60–70% less than that of onshore hiring, depending on the function.

2) Reducing

3) Deal with the challenge of staffing up.

What new projects is Emapta working on right now?

We've made significant investments in innovation; as a result, we have pipelined over 60 new tech innovations. These include a clever self-serve internal tool that clients and employees can use, a centralized marketplace where clients can access talent from our various recruitment hubs, new internal tools that support our highly customized solution, and more. The technology behind ChatGPT is also borrowed. We never stop searching for ways to help customers and connect them with talent in the fastest turnaround times in the business.

Meet the CEO

Tim Vorbach is the CEO of Emapta.

"After more than a decade, Emapta has grown to employ 7,000 people and run 18 offices throughout four nations. From a small number of original clients, the business today serves over 700 clients, giving them the resources they need to run their companies independently and reach their full potential."