December Monthly 2023


TelcoSwitch: Cutting-edge telecom provider dedicated to offering UK businesses a seamless and affordable UCaaS experience

Business Fortune

One of the most important things that people have done since the beginning of time is communicate. The internet allows us to share information, communicate, engage with society, exchange ideas and emotions, educate ourselves, have fun, and understand the world. It is essential to both our personal and professional lives. Although in the past conventional methods of corporate communication worked well, our society has changed. 

The phone system has been an essential component of commercial communication. But the old-fashioned workplace phone systems aren't taking calls anymore. Leading business communication technologies these days include Unified Communications (UC) and Unified Communications as a Service (UCaaS).

UCaaS is now essential for most businesses because it allows easy communication between people, even when they are not in the same location. Businesses can gather information about their team members' activities by using monitoring apps, messaging services, video conferencing, and phones.

This degree of transparency and cooperation enables companies to improve operational efficiency and make well-informed decisions. It is comparable to a "dream come true" for companies that use hybrid working arrangements.

TelcoSwitch is among the top suppliers of UCaaS solutions available today. TelcoSwitch, an award-winning SaaS firm, has developed and implemented communication software solutions used by over 200,000 active users and 450 channel partners. The company focuses on creating a strong partner program for service providers, resellers, and distributors, as well as top software products.

An innovative SaaS company building resilient Unified Communications solutions: Meet TelcoSwitch

TelcoSwitch is presently placed 25th in The Sunday Times' "Tech Track 100" league table, which features the UK's fastest-growing technology businesses. The company is known for its strong performance in the telecoms industry and has received several awards and accreditations.

TelcoSwitch has built a network that meets the changing needs of unified communications users around the world. They prioritize performance, resilience, and uptime to ensure that clients can maintain connectivity.

TelcoSwitch is based in the UK, including their data centers, sales representatives, account managers, sourcing team, help desk, DevOps engineers, and other departments. You're in good hands, as evidenced by the 97% satisfaction rating TelcoSwitch's customers and channel partners have given it.

Unified Communications platform built for business

A cloud PBX will enable you to enhance your phone system even further. The TelcoSwitch hosted phone system offers many features for collaboration and unified communications, along with smart integrations and fully supported hardware. This allows for cost-effective and efficient staff mobilization.

CallSwitch enables teams to communicate and collaborate using various methods, such as phone, video, instant messaging, call recording, online meetings, screen sharing, and more.

  • Built for modern working

CallSwitch is made for home, office, and hybrid work environments. It offers a variety of connection options, including desktop clients, mobile apps, and traditional desk phones.

  • Competitive licensing

With our all-inclusive call bundles, you're protected, and TelcoSwitch believes in providing standard features like apps, call recording, and integrations at no extra cost.

  • Intelligent integration

Integrating Unified Communications with other essential services is essential to any solution. CallSwitch "out of the box" interacts with all the top CRM systems.

Strong programs that make communication easier

TelcoSwitch's soft client, CallSwitch Communicator, provides convenient and seamless communication on any device, allowing staff members to stay connected at all times, regardless of their work preferences.

Communicator has collaboration and communication features for desktop (Windows and macOS) and mobile (iOS and Android) in an easy-to-use interface. These features include a softphone, video, chat, screen and document sharing, group conferencing, and presence.

Integrate with every instrument that you require

Popular CRMs like Salesforce, Microsoft Dynamics, and HubSpot can seamlessly integrate with CallSwitch, with new connectors constantly being added. Web-based CRMs, which are less popular, are also supported and include "screen pop" and click-to-dial features.

In a Microsoft world, TelcoSwitch provides a reliable and affordable hosted telephony solution by integrating voice with Microsoft Teams.

Call recording integrated with compliance

CallSwitch has the ability to record calls in the cloud natively. It provides a rolling 90-day call history, safe cloud storage, and archiving options.

TelcoSwitch also offers CallCabinet, a secure cloud-based call recording and analytics platform that meets strict compliance standards such as PCI and MIFID II. CallCabinet offers efficient search and retrieval, powerful analytics, secure long-term storage, and seamless payment platform integration, making it a comprehensive solution for telephony compliance.

Meet the CEO

Howard Stevens is the CEO of TelcoSwitch.

“For resellers looking to provide their customers with a proven solution for cloud telephony, the CallSwitch platform from TelcoSwitch enables channel partners to offer a customizable and white-labeled platform while maximizing their revenue through competitive licensing.”


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